Privacy Policy

Privacy Policy

Introduction

Welcome to https://hire-yacht-dubai.terratrek.net (hereinafter referred to as ‘Hire Yacht Dubai’, ‘we’, or ‘our’). We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Hire Yacht Dubai’s online presence, including but not limited to:

  • Our official website located at https://hire-yacht-dubai.terratrek.net
  • Mobile and desktop applications developed by us
  • Online services and products we offer
  • Any other platforms or services linked to our website that we own or operate

Important Note: This privacy policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when:

  1. Using Our Services: When you sign up and use our applications, services, or create an account with us, we collect and process your personal data.
  2. Visiting Our Websites: Every time you access our websites, we may log general information about your interaction, such as IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
  3. Communications: We may reach out to you via email, calls, texts (SMS), or other communication channels to provide updates, newsletters, promotions, or customer support.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: This includes your name, username, contact details (email, phone number), and password.
  • Payment Details: We process payment information when you make purchases or subscriptions on our platform, such as credit/debit card numbers, billing addresses, and transaction history.
  • Financial Records: In some cases, we may collect financial data for verification and fraud prevention purposes.
  • Purchase History: Details about your orders, including products purchased, quantities, and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, advertising IDs, or device tokens.
  • Location Data: Information about your geographical location when you use our services on a mobile device.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide us.
  • Social Media Information: If you choose to log in using social media accounts, we may access your public profile information from these platforms.
  • Product Interaction: Data about how you interact with our products, including browsing history, preferences, and product recommendations.

We obtain this data through direct user input, tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and gather analytics:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our site, allowing you to navigate and access secure areas.
  • Preference Cookies: Cookies that remember your preferences and settings to personalize your experience.
  • Analytics Cookies: Used to analyze user behavior and aggregate data for website optimization and marketing purposes.

Users can manage non-essential cookies through our Cookie Manager or adjust browser settings accordingly.

Retention, Deletion, and Anonymization

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period ends, we securely delete or anonymize your data to ensure it cannot be associated with you in any way.

Security Measures

Hire Yacht Dubai has implemented robust security protocols to safeguard your personal data:

  • We utilize encryption for data at rest and in transit.
  • Our third-party service providers adhere to strict security standards, ensuring your data is protected.
  • Regular security audits and penetration testing help identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our processing of your data under certain circumstances.
  • Data Portability: Obtaining a copy of your data in a structured format for use with another service provider.
  • Objection: Opposing the processing of your personal data for specific purposes.
  • Non-Discrimination: You have the right to take legal action if we discriminate against you for exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your request as quickly as possible, within the time frames prescribed by applicable law.

Changes to Privacy Policy

Hire Yacht Dubai reserves the right to update this privacy policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any updates.

Contact Information

If you have questions, concerns, or requests related to your privacy, please contact us: